What our patients say…

Below are some comments that we have received from our patients, some of these are from reviews placed on Google, others are from our comments book on reception.

Monica Maya July 2016 ♦ ♦ ♦ ♦ ♦ (From Google)

I have had such great experience so far. Nicola is not only extremely thorough but has a holist approach to oral care. I have a grinding problem and have just collected my bite guard, which I am sure will help, but also Nicola suggested relaxation and jaw massage. The practice is welcoming, the receptionists super friendly and knowledgable and their products natural where possible. Great practice!

Dominik Kaminski December 2015 ♦ ♦ ♦ ♦ ♦ (From Google)

Yes this is indeed the best dentist I’ve met in Bristol. Attention to detail and quality is superb.

Annie Jones Febuary 2015 Card Received

For Nicola, Trudi & Jay though not forgetting Bob. Many thanks for your care and patience before during and after the extraction. I have survived! See you all in April

Kirsty Worgan August 2015 ♦ ♦ ♦ ♦ ♦ (From Google)

The Natural Smile Dental Practice is a unique combination of being a great team, in a very relaxed environment, and with a fantastic dentist. All the treatments are explained up front, and completed with the utmost care and attention.

Not only have they solved my lifelong fear of dentists (I actually look forward to going now), but more importantly Nichola has corrected the numerous problems I had with my teeth that not going to a dentist in over 10 years had caused.

Wouldn’t go anywhere else.

Colin Wood May 2015 ♦ ♦ ♦ ♦ ♦ (From Google)

Due to a irrational but real fear of dental work I had not visited a dentist for years. Deterioration was bad enough that something had to be done. Dr Bone was outstanding. She was a calming influence and managed to remain well-humoured whilst carrying out many procedures including root canal and ceramic inlays. Months on everything works well and I would not hesitate to recommend Dr Bone and her team.

Ly Malnick May 2015 ♦ ♦ ♦ ♦ ♦ (From Google)

I really love coming here…it’s completely changed my experience of going to the dentist. The staff are really friendly, and the practitioners are excellent.

Jon Moss October 2014 ♦ ♦ ♦ ♦ ♦ (From Google)

I suffered with low self esteem for a long time, so had not been to the dentist for about ten years or so. I also drank a lot of canned drinks, and as a result my teeth had deteriorated to such a point that rarely smiled. I was extremely nervous about approaching a dentist, however I wish now that I’d heard about The Natural Smile sooner as it would have saved years of worrying (and pain)!

Dr Nicola Bone is so pleasant and easy to talk to, that you feel at ease as soon as you walk into the surgery. As a new patient you undergo a full assessment and are provided with a plan of treatment specifically tailored to you, complete with the predicted costs of treatment for each visit. My full course of treatment took just over a year to complete, and I’m now scheduled for regular check-ups and hygienist visits.

You feel so well taken care of on each visit, that I actually look forward to my dentist visits now. My teeth have improved greatly thanks to Nicola and her team, and as a result I’m now much more confident in social situations!

I must also give praise to the receptionists, who welcome you when you arrive with a glass of water and some friendly chatter.

Richard Taylor October 2014 ♦ ♦ ♦ ♦ ♦ (From Google)

A very good dental practice led by a team of truly caring and well chosen staff. I’ve always had complete confidence in Nicola’s advice and appreciate her detailed explanations and pointers. Equally hygienist Michelle is lovely and puts you at complete ease.Well situated in Hotwells and i’ve never had trouble with parking.

By far the best practice I’ve attended (or know of!) and would happily recommend to friends and family.

Susan Redfern August 2015 ♦ ♦ ♦ ♦ ♦ (From Google)

Before I came to Natural Smile I believed I was on a hopeless downhill dental path in middle age. I had a lot of weak old stained bumpy fillings and a tender mouth.
Nicola has completely renewed and reshaped my fillings so that my bite is comfortable and accurate and my teeth look and feel great. Nothing hurt, there was hardly even any discomfort and I was almost asleep in the chair at times!
It feels like a positive investment in my older life and I am so happy with my treatment. I would recommend it to anyone.
Thank you Nicola and your whole friendly team!

Julia April 2015 (By email)

Thank you to Dr Bone for the treatment plan.  And thank you for all the supporting information which I have also received.  I do appreciate being able to go through everything properly before coming in for treatment.  It is very helpful to have a clear explanation of the options available.

David and Sonia August 2014 ♦ ♦ ♦ ♦ ♦(From Google)

Praise for the ‘Natural Smile’
We are pleased to give a commendation for Dr Nicola Bone and her friendly team at the Natural Smile. My wife and I presented to Dr Bone two years ago, following nearly 20 years of poor dentistry, with sever caries and gum disease and it is no exaggeration to say that she and her team have saved our teeth. Dr Bone’s standards are very high and we are both very pleased with all the extensive work carried out. She works in close consultation with our hygienist and other staff following an holistic approach with excellent communications between them all. They are great “Team”.
The following is perhaps the best recommendation we can give of her excellent work:
Near the end of our treatment plan we were examined by one of the country’s top dental specialists from the Manchester Dental School when, following a thorough examination of both sets of teeth, he commented that “this is some of the best dental work I have seen, Dr Bone must be one of the best Dentists in the county and I would be quite happy for her to be my dentist”.

Deborah– January 2014 ♦♦♦♦♦(From Google)

Miles (or should that be smiles!) away from any previous experience I’ve had at any dentist. The level of care, experience and procedures on offer are amazing. Thank YOU. For the first time in years, I feel like I’ve got a natural bite back – and this is only the start of my treatment plan. I really appreciate the transparency of your pricing, too. Can’t recommend highly enough.

Hannah August 2013 (by email copy available at the surgery)

In 2008 after becoming a patient at your practice I decided to take your advice to have some cosmetic optional work done to improve the look of my teeth. I had a few silver fillings replaced with white ceramic fillings.

After falling pregnant in 2011 I decided to take advantage of the NHS dental treatment during this period. Upon my check up visit the NHS dentist could not get over the quality of the work I had had done. She was very intrigued to know who had done it & where I had it done. Throughout the whole check up she continued to complement the work.

Although this work was optional it is definitely worth it in the long run & good to know that the quality is the best.

I have not visited the NHS practice again as feel much happier & confident in the care & advice I receive from The Natural Smile.

Many thanks


Jo – June 2013 (by email copy available at the surgery)

“I have found a good dentist here [France] (only second best to you) and I was there the other day for a check – up and she said to me that she was incredibly impressed by your work on my teeth!!! This is what finally prompted me to get around to writing because I thought, I must tell you, you desreve the praise. She actually said she was blown away by it and coming from a French person, that’s amazing- so there you go!!”

Sonja- March 2013 ♦♦♦♦♦(From Google)

I can’t recommend this dentist highly enough. They are total professionals and also very nice – even the kids don’t mind going to the dentist now! I smile with more confidence thanks to the team at the Natural Smile.

Jason– March 2013 ♦♦♦♦♦(From Google)

A great team. I have been with the Natural Smile for a few years now, and they have changed my view on dentistry. Previously I have had a fear of going to the dentist due to a number of very bad experiences. This had led to my teeth being in a less than desirable state. Since joining the practice, I can now boast a nice smile, and this is all down Nicola and the team. They have not only fixed my teeth up and brought them back to good health, they also provided light cosmetic work to improve the appearance of my “gappy” teeth. When I say “light” cosmetic work, whilst not invasive work, it has made a very significant difference to my smile. The before and after is unbelievable. This was all at a price which I would never have believed would be possible, given the results. For anyone who has a “fear” of the dentist, or those who have a “gappy” smile, then go and see how Nicola can help. She worked wonders on mine and I cannot praise the work enough. Ask to see my before and after pictures, the proof is there! Front desk, dental nurse, and all the other staff there, they are superb. thank you all, and see you again soon.

Trevor – Sep 2012 (by email copy avaialible at the surgery)

“I had a partial denture made on a metal base.  I think it was the best dental work I have ever had done.  Nicola Bone is a brilliant dentist.  The ethos of the practice and the warmth of the staff make for excellent service whenever I attend.”

Martin – May 2012 (by email, copy availble at the surgery)

“I am happy to unreservedly recommend The Natural Smile.  Nicola and her team have always provided me with an excellent service both at this practice and her previous practice.  A pleasure to be in such capable hands.”

Heather – May 2012 (by letter, available in surgery)

If you are apprehensive about visiting a dentist – maybe dreading the thought of any treatment – lose no more time – I have the answer for you.

My Husband and I can thoroughly recommend The Natural Smile Dental Practice, where we have been looked after for several years by kindly helpful people who not only gave me back my smile but made each visit ‘almost a pleasure’.

so contact them now, relax and ‘enjoy’ your dental treatment.

Anne ‎ – Jan 2012  ♦ ♦ ♦ ♦ ♦ (From Google)

Very highly recommended. I have been looking for a friendly professional dentist for many years. I found The Natural Smile on the internet and my search is now over. The dentists I went to previously always seemed to be changing with no continuity of treatment. Hygiene treatment became very painful due to the deterioration of my gums and as a result of my experiences over the years I developed a great fear of dentists. By the time I walked into The Natural Smile, full of trepidation, my teeth and gums were a mess. Much work was needed but Nicola rebuilt my teeth and brought them back from the very brink with amazing results. I received friendly gentle care from the hygienist, Michelle, and my gums greatly improved as treatment progressed. After a life long fear of dentists I can now say I’m no longer panicked at the thought of going for treatment which really is quite something. All staff work as a team in a professional, relaxed and friendly way and from the moment I walk through the door for my next appointment I’m put at ease and know I’m in good hands. Very many thanks to the whole team for fantastic dentistry and managing to make me feel relaxed. I feel much more confident now with my new mouth and restored ‘natural smile.’

Lizzie ‎ Sep 22, 2011 ♦ ♦ ♦ ♦ ♦ (From Google)

Best dentist! ‘relaxed’ and ‘painless’ aren’t words usually associated with a dentist, however they do apply to the Natural Smile Practice. The staff are all very polite and considerate making the whole process quick and relaxed. Nicola is professional calm and patient and talks you through the entire process and why you need the specific treatment which you have been suggested, which helped me a great deal to relax. i have to return to the practise to see Nicola for another procedure and am not nervous about it at all as it was painless and comfortable being treated by her the last time. i am happy and confident to return. A massive thank you to the entire Natural Smile Practice team.

Tim M Oct 25, 2010 ♦ ♦ ♦ ♦ ♦ (From Google)

Highly recommended I too had avoided going to the dentist for far too long, due to a general anxiety and also being unhappy with the approach and attitude of my previous dentist. I typed ‘nice dentist’ into Google and found this practice!

I must say that they are really great. The atmosphere in the clinic is relaxed, friendly, welcoming and very professional. I have been very impressed with every aspect of the treatment – dentist Nicola, hygienist Michelle and their support team. It is a relief to have found a dentist I am happy to return to and I highly recommend them.

The best dentist The Natural Smilre Dentistry on Hotwells Road Bristol is the best dentist I have ever been to. The staff are very friendly and highly professional. My dentist, Nicola, is amazing she has rebuilt my teeth over the past year correcting the mess made of them by another local dentist. She crafted each tooth as though it were a piece of sculpture – I cannot praise her skills enough. It is a pleasure going to The Natural Smile Dentistry – completely painless in all senses of the phrase. If you want the best possible treatment for your teeth then look no further.

William May 29, 2010 ♦ ♦ ♦ ♦ ♦ (From Google)

First Class Dentistry After years of going to second (or third) rate dentists and paying for poor treatment I now find that the whole experience can be really different. Now that I’ve found The Natural Smile Practice I actually look forward to going to the dentist. Everybody there is lovely and friendly and the work done in my mouth is first class. I’m confident that I’m in good hands.

RobertApr 14, 2010 ♦ ♦ ♦ ♦ ♦ (From Google)

Relaxed friendly highly professional dentist I have struggled all my life with the thought of visiting dentists following a bad accident when I was younger. Nicola is calm, professional and patient. She and her team have transformed my crooked chipped teeth and ill fitting front crown into a a set of pearly whites I’m now proud to smile with. Not only this it is has transformed my relationship with dentistry into one of no fear, and complete comfort with dental hygiene, check-ups and procedures. Look no further for a dentist, highly recommended….A huge thank-you to Nicola and her team.

Liz March 23, 2010 ♦ ♦ ♦ ♦ ♦ (From Google)

Amazing “Rebuilt” Mouth Thank you Nicola for rebuilding my teeth which on arrival at your practice consisted of over 18 amalgam fillings and a serious tooth grinding problem exacerbated by some very poor dentistry. I have been brought back from the brink of shabby teeth and shoddy dentistry by the most amazing dental team. Over a year all my fillings were replaced and my teeth reshaped to fix my grinding problem. Everyone comments on how fantastic my teeth look now and presume they are natural………….fabulous cosmetic dentistry. The Ozzy dental hygienist (MIchelle) is also excellent and very very thorough. No sense in losing my perfect teeth to gum disease, she has kept a close eye on my gums and helped me manage tooth staining and an ongoing excessive plaque problem. Trudy (dental nurse) is also very professional, friendly and puts you at ease immediately. I no longer have to worry about going to the dentist or paying out at every visit or worrying about miserable staff or having broken teeth and having to wait ages for an appointment. Don’t bother going anywhere else if you want a superb job and really good value for money. Going to the dentist is now something i look forward to.

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