What our patients say…

Below are some comments that we have received from our patients, some of these are from reviews placed on Google, others are from our comments book on reception.

March 2021 
I’ve been a patient with NS for about 3 years and I cannot praise them enough. I don’t use the word lightly when I say I was traumatised by my past dentists and Nicola’s patience and kindness with me has made a world of difference as I get my teeth up to scratch. Nicola and the team are helping me overcome my anxiety and empowering me, I may even go as far as saying I look forward to the dentist now! 🙂
Lee dC  February 2021 ♦ ♦ ♦ ♦ ♦
As soon as you step through the door, The Natural Smile’s friendly receptionists will put you at ease with their reassuring manner. In fact, all the staff are incredibly nice and highly professional! Check-ups are more in-depth than those I had been used to, and Dr Mei-An clearly explained the process to me along the way. A small dental procedure was carried out very smoothly. I was not left with doubts and unanswered questions as with previous dentists I’d been to. The hygienist, Carina, was similarly thorough and also gave me tailored advice for maintaining my dental health – something I had not had before. The whole experience gave me great confidence in the team at The Natural Smile, and I look forward to seeing them again.
Chris Smith

Dec 2020  ♦ ♦ ♦ ♦ ♦
I first came across The Natural Smile dental practice after learning about a revolutionary new material called Biodentine, which in many cases can avoid the need for conventional root canal treatment. Dr. Nicola Bone is one of just a handful of dentists in the South who routinely uses Biodentine and she successfully treated one of my teeth using this material. So far, the results are extremely encouraging. Following the initial treatment, Nicola has since renewed all of my fillings, some of which were amalgam, and all of which were poorly shaped. The new fillings are all virtually indistinguishable from natural teeth! I have found that Nicola’s skill, expertise and attention to detail is incredible, and in a completely different league to any other dentist I have seen before. The Natural Smile is a small and close-knit practice, and all the better for it. The staff are all very polite, professional and friendly, and are able to provide a very personal and caring service. Five stars for Nicola and her team. Chris. Devizes. Update Feb 2021: It is now 3 years since I first saw Nicola about the possibility of Biodentine treatment on one of my teeth. I had been advised by an endodontic specialist that the tooth required either root canal treatment or extraction and an implant. I wasn’t happy about either option, particularly the former, but had read about the amazing abilities of Biodentine, which Nicola routinely uses. Now, 3 years on, and following the successful treatment, an X-ray of the tooth concerned looks completely normal, as is the response to a vitality test! So, for anyone who has been advised that they need root canal work, my advice is: Don’t do it. Go and see Nicola first, as there is a strong probability that you can have Biodentine treatment instead. Dentistry has moved on! Chris.

Chris Smith

Dec 2020  ♦ ♦ ♦ ♦ ♦
I first came across The Natural Smile dental practice after learning about a revolutionary new material called Biodentine, which in many cases can avoid the need for conventional root canal treatment. Dr. Nicola Bone is one of just a handful of dentists in the South who routinely uses Biodentine and she successfully treated one of my teeth using this material. So far, the results are extremely encouraging. Following the initial treatment, Nicola has since renewed all of my fillings, some of which were amalgam, and all of which were poorly shaped. The new fillings are all virtually indistinguishable from natural teeth! I have found that Nicola’s skill, expertise and attention to detail is incredible, and in a completely different league to any other dentist I have seen before. The Natural Smile is a small and close-knit practice, and all the better for it. The staff are all very polite, professional and friendly, and are able to provide a very personal and caring service. Five stars for Nicola and her team. Chris. Devizes. Update Feb 2021: It is now 3 years since I first saw Nicola about the possibility of Biodentine treatment on one of my teeth. I had been advised by an endodontic specialist that the tooth required either root canal treatment or extraction and an implant. I wasn’t happy about either option, particularly the former, but had read about the amazing abilities of Biodentine, which Nicola routinely uses. Now, 3 years on, and following the successful treatment, an X-ray of the tooth concerned looks completely normal, as is the response to a vitality test! So, for anyone who has been advised that they need root canal work, my advice is: Don’t do it. Go and see Nicola first, as there is a strong probability that you can have Biodentine treatment instead. Dentistry has moved on! Chris.
Frank Ekers

♦ ♦ ♦ ♦ ♦
My wife and I both go to Natural Smile. My wife sees Nicola and Trudy, and I see Meh-An. My wife has had a fairly complex treatment plan. However, Nicola has always been extremely competent and professional, and she is passionate about oral health and excellent dentistry and this is reflected in the treatment that the team offer. Meh-An also has the same ethos and professionalism. Would thoroughly recommend the Natural Smile practice ,especially if you are frightened of dentists!
XICHEN CHAO 

A dental practice that is worth visiting, whether for routine check-ups or professional treatment. The reception staff are friendly and very careful and patient with patients’ inquiries. Dr Mei-An and her assistant are very professional in the treatment. During each operation, they will explain in detail the purpose and tell the patient how they feel about this operation. For the first time I filled my teeth, I hardly felt any tension, and the anesthesia and various discomforts disappeared completely after one day.
Ann Hart♦ ♦ ♦September 2020
When having to have extractions, I was extremely concerned that my new teeth would render me unrecognisable! No need to have worried about that! They look exactly like my teeth, just more attractive. I have been told they have knocked years off me and make my eyes pop! My husband who is shall we say, frugal with exuberant compliments said they look ‘fantastic’!! High praise indeed! The whole experience was painless, comfortable, considerate and well informed during surgery. Using the Aloe products was/is the best toothpaste and mouthwash EVER! After the extractions, the mouthwash likened to taking a warm bath when your muscles in your body ache, I continue to use them. I cannot recommenced The Natural Smile enough, absolutely wonderful! Thank you Nicola, Trudy and Bob. Keep doing what you do xxx
Simon Brenman♦ ♦ ♦ ♦ ♦

29 July 2020
Twice local dentists have commented on how amazing Nicola’s previous work on my teeth is so I keep travelling up to the Natural Smile even though I now live in Devon!
Barry Carter Feb 11, 2020 ♦ ♦ ♦ ♦ ♦
I travel 2 and 1/2 hours to come here. Dental work is amazing, modern outlook of dental health. Amazing
Joe Nisbet ♦ ♦ ♦ ♦ ♦

Feb 4, 2020
Really professional and thorough treatment. Twice the price of my last dentist but worth it as no pain and have had some really good advice on looking after my teeth which I haven’t had before. Would recommend
s gallagher ♦ ♦ ♦ ♦ ♦

Jan 13, 2020
Absolutely the best dental practice. After a poor experience at my previous dentist I searched and found them when looking for a dentist that took amalgam removal seriously They have now become my regular dentist and I travel over an hour each way per visit but it is well worth it The surgery is modern and very welcoming , prices are reasonable and all the staff and friendly and professional . I’m glad I found them and I wouldn’t go anywhere else them to be the only practice that took amalgam removal seriously.
Robert Dawes ♦ ♦ ♦ ♦ ♦

Nov 8, 2019
I can’t thank The Natural Smile enough, for the amazing dental work they performed on me. At the beginning of the year I made a decision to make a big investment in my health. For the work I wanted doing I knew I had to find the right dental practice. I spent a long time researching, and I couldn’t find anywhere locally that I felt comfortable with. I came across The Natural Smile, which seemed to tick all the boxes, and after speaking with them I decided it was worth making the long journey from Cornwall to pay them a visit. After my initial appointment I knew I had found the right place. I had 4 appointments in total, each journey over 6 hours long. But that was a small price to pay to achieve the amazing results I have today. The whole team are fantastic. I’m so happy with the results, I have a wonderful healthy smile. The best investment of my life. Thank you so much. Robert
Ben Gupta ♦ ♦ ♦ ♦ ♦

Oct 14, 2019
Really excellent. Nicola, Carina and Emma all lovely. They have taken a really holistic approach to my treatment plan and after struggling with oral health for years things are now finally transformed. Couldn’t be happier with my treatment.
Sam Millar ♦ ♦ ♦ ♦ ♦

Oct 1, 2019
Fantastic service by the whole team. Friendly, professional and open minded. They gave an incredibly comprehensive examination and feedback of my oral health and provided me with options for proceeding. Great ethos and once again great service. Thanks very much!
Gruffelo ♦ ♦ ♦ ♦ ♦

Aug 14, 2018
As a lapsed regular client of a practice in Bath of some 40 years and a newcomer to Bristol I had regularly passed by the Natural Smiles practice . The facade is typical of the area ,unexceptional , hard by the harbourside and on the edge of fashionable Clifton. One step inside however it’s a little like walking into a Tardis. Very light and modern decor with as far a can be seen all the bells and whistles anyone could expect of a modern practice. The excellent reviews I had seen were fully merited.Treated as an individual with care and attention by all the staff, Front office, Hygienist and Dentist .Their professionalism was a fair reflection of the practice. It’s always difficult to single out individuals but Dr Mei -AnHoe extracted what I thought was a difficult tooth with considerable finesse , it was over befor it had began and transformed for me a experience that held some dread to one which I will now take in my stride.
Dominique Conterno♦ ♦ ♦ ♦ ♦

Oct 18, 2017
The Natural Smile Dental Practice is an excellent dental surgery that I highly recommend. Having spent many years at the hands of poor dentists who left me with many issues, I was relieved to find this practice that gave me a first class treatment. From the receptionists, to the hygienists, to the dentist nurses and to Doctor Nicola Bone, you could not find more welcoming, friendly and professional people. Indeed, I have now got my natural smile back 🙂
Philip Cridland ♦ ♦ ♦ ♦ ♦

Apr 9, 2017
This is my wifes (Maureen’s) review:- I fortunately found this dental practice in 2014 at a time when I had long-standing tooth and gum problems which other dentists had failed to fix. Three years later all my teeth and gums are looking just fine and I still have all 32 of them – which at age 66 I feel is pretty good! This is absolutely thanks to the first-class pain free dental work of this practice and the important complimentary work by on-site hygienists. In my case, an excellent improvement is the testimony of their professionalism. Well done and many thanks to Nicola, Vel, Trudy and the team. I don’t usually like dentists – but these people are real nice!
mary summerill♦ ♦ ♦ ♦ ♦

Mar 1, 2017
This is a fantastic dental practice. I had ignored my problem teeth for much too long, so I had a mouthful of breaking metal fillings, and teeth that were cracking, and it was becoming painful to chew. I was very nervous about going to the dentist, and I didn’t think there was anything that could be done to repair my teeth by that stage. However, Nicola miraculously sorted out the chaos in my mouth, treating me (an anxious patient!) with such care, and replacing all the old metal fillings with strong, almost invisible white ones that are beautifully shaped and feel like normal enamel. My teeth feel ‘right’ again, and the sensitivity is gone. But they also look so much better – I didn’t realise what a difference the new fillings would make! The whole team at the practice is lovely, very welcoming and friendly – perfect if like me you’re scared about having your teeth looked at! Hygienist Vel is also great – saving my gums and making me take much better care of my mouth!! Thanks so much – going to the dentist is a pleasure and no longer an ordeal.
Jam e Coyote

Sep 15, 2016 ♦ ♦ ♦ ♦ ♦
Got loads of work done here, happy with all of it, all the staff are lovely and
make it easier.

Monica Maya July 2016 ♦ ♦ ♦ ♦ ♦ (From Google)

I have had such great experience so far. Nicola is not only extremely thorough but has a holist approach to oral care. I have a grinding problem and have just collected my bite guard, which I am sure will help, but also Nicola suggested relaxation and jaw massage. The practice is welcoming, the receptionists super friendly and knowledgable and their products natural where possible. Great practice!

Dominik Kaminski December 2015 ♦ ♦ ♦ ♦ ♦ (From Google)

Yes this is indeed the best dentist I’ve met in Bristol. Attention to detail and quality is superb.

Annie Jones Febuary 2015 Card Received

For Nicola, Trudi & Jay though not forgetting Bob. Many thanks for your care and patience before during and after the extraction. I have survived! See you all in April

Kirsty Worgan August 2015 ♦ ♦ ♦ ♦ ♦ (From Google)

The Natural Smile Dental Practice is a unique combination of being a great team, in a very relaxed environment, and with a fantastic dentist. All the treatments are explained up front, and completed with the utmost care and attention.

Not only have they solved my lifelong fear of dentists (I actually look forward to going now), but more importantly Nichola has corrected the numerous problems I had with my teeth that not going to a dentist in over 10 years had caused.

Wouldn’t go anywhere else.

Colin Wood May 2015 ♦ ♦ ♦ ♦ ♦ (From Google)

Due to a irrational but real fear of dental work I had not visited a dentist for years. Deterioration was bad enough that something had to be done. Dr Bone was outstanding. She was a calming influence and managed to remain well-humoured whilst carrying out many procedures including root canal and ceramic inlays. Months on everything works well and I would not hesitate to recommend Dr Bone and her team.

Ly Malnick May 2015 ♦ ♦ ♦ ♦ ♦ (From Google)

I really love coming here…it’s completely changed my experience of going to the dentist. The staff are really friendly, and the practitioners are excellent.

Jon Moss October 2014 ♦ ♦ ♦ ♦ ♦ (From Google)

I suffered with low self esteem for a long time, so had not been to the dentist for about ten years or so. I also drank a lot of canned drinks, and as a result my teeth had deteriorated to such a point that rarely smiled. I was extremely nervous about approaching a dentist, however I wish now that I’d heard about The Natural Smile sooner as it would have saved years of worrying (and pain)!

Dr Nicola Bone is so pleasant and easy to talk to, that you feel at ease as soon as you walk into the surgery. As a new patient you undergo a full assessment and are provided with a plan of treatment specifically tailored to you, complete with the predicted costs of treatment for each visit. My full course of treatment took just over a year to complete, and I’m now scheduled for regular check-ups and hygienist visits.

You feel so well taken care of on each visit, that I actually look forward to my dentist visits now. My teeth have improved greatly thanks to Nicola and her team, and as a result I’m now much more confident in social situations!

I must also give praise to the receptionists, who welcome you when you arrive with a glass of water and some friendly chatter.

Richard Taylor October 2014 ♦ ♦ ♦ ♦ ♦ (From Google)

A very good dental practice led by a team of truly caring and well chosen staff. I’ve always had complete confidence in Nicola’s advice and appreciate her detailed explanations and pointers. Equally hygienist Michelle is lovely and puts you at complete ease.Well situated in Hotwells and i’ve never had trouble with parking.

By far the best practice I’ve attended (or know of!) and would happily recommend to friends and family.

Susan Redfern August 2015 ♦ ♦ ♦ ♦ ♦ (From Google)

Before I came to Natural Smile I believed I was on a hopeless downhill dental path in middle age. I had a lot of weak old stained bumpy fillings and a tender mouth.
Nicola has completely renewed and reshaped my fillings so that my bite is comfortable and accurate and my teeth look and feel great. Nothing hurt, there was hardly even any discomfort and I was almost asleep in the chair at times!
It feels like a positive investment in my older life and I am so happy with my treatment. I would recommend it to anyone.
Thank you Nicola and your whole friendly team!

Julia April 2015 (By email)

Thank you to Dr Bone for the treatment plan.  And thank you for all the supporting information which I have also received.  I do appreciate being able to go through everything properly before coming in for treatment.  It is very helpful to have a clear explanation of the options available.

David and Sonia August 2014 ♦ ♦ ♦ ♦ ♦(From Google)

Praise for the ‘Natural Smile’
We are pleased to give a commendation for Dr Nicola Bone and her friendly team at the Natural Smile. My wife and I presented to Dr Bone two years ago, following nearly 20 years of poor dentistry, with sever caries and gum disease and it is no exaggeration to say that she and her team have saved our teeth. Dr Bone’s standards are very high and we are both very pleased with all the extensive work carried out. She works in close consultation with our hygienist and other staff following an holistic approach with excellent communications between them all. They are great “Team”.
The following is perhaps the best recommendation we can give of her excellent work:
Near the end of our treatment plan we were examined by one of the country’s top dental specialists from the Manchester Dental School when, following a thorough examination of both sets of teeth, he commented that “this is some of the best dental work I have seen, Dr Bone must be one of the best Dentists in the county and I would be quite happy for her to be my dentist”.

Deborah– January 2014 ♦♦♦♦♦(From Google)

Miles (or should that be smiles!) away from any previous experience I’ve had at any dentist. The level of care, experience and procedures on offer are amazing. Thank YOU. For the first time in years, I feel like I’ve got a natural bite back – and this is only the start of my treatment plan. I really appreciate the transparency of your pricing, too. Can’t recommend highly enough.

Hannah August 2013 (by email copy available at the surgery)

In 2008 after becoming a patient at your practice I decided to take your advice to have some cosmetic optional work done to improve the look of my teeth. I had a few silver fillings replaced with white ceramic fillings.

After falling pregnant in 2011 I decided to take advantage of the NHS dental treatment during this period. Upon my check up visit the NHS dentist could not get over the quality of the work I had had done. She was very intrigued to know who had done it & where I had it done. Throughout the whole check up she continued to complement the work.

Although this work was optional it is definitely worth it in the long run & good to know that the quality is the best.

I have not visited the NHS practice again as feel much happier & confident in the care & advice I receive from The Natural Smile.

Many thanks

Hannah

Jo – June 2013 (by email copy available at the surgery)

“I have found a good dentist here [France] (only second best to you) and I was there the other day for a check – up and she said to me that she was incredibly impressed by your work on my teeth!!! This is what finally prompted me to get around to writing because I thought, I must tell you, you desreve the praise. She actually said she was blown away by it and coming from a French person, that’s amazing- so there you go!!”

Sonja- March 2013 ♦♦♦♦♦(From Google)

I can’t recommend this dentist highly enough. They are total professionals and also very nice – even the kids don’t mind going to the dentist now! I smile with more confidence thanks to the team at the Natural Smile.

Jason– March 2013 ♦♦♦♦♦(From Google)

A great team. I have been with the Natural Smile for a few years now, and they have changed my view on dentistry. Previously I have had a fear of going to the dentist due to a number of very bad experiences. This had led to my teeth being in a less than desirable state. Since joining the practice, I can now boast a nice smile, and this is all down Nicola and the team. They have not only fixed my teeth up and brought them back to good health, they also provided light cosmetic work to improve the appearance of my “gappy” teeth. When I say “light” cosmetic work, whilst not invasive work, it has made a very significant difference to my smile. The before and after is unbelievable. This was all at a price which I would never have believed would be possible, given the results. For anyone who has a “fear” of the dentist, or those who have a “gappy” smile, then go and see how Nicola can help. She worked wonders on mine and I cannot praise the work enough. Ask to see my before and after pictures, the proof is there! Front desk, dental nurse, and all the other staff there, they are superb. thank you all, and see you again soon.

Trevor – Sep 2012 (by email copy avaialible at the surgery)

“I had a partial denture made on a metal base.  I think it was the best dental work I have ever had done.  Nicola Bone is a brilliant dentist.  The ethos of the practice and the warmth of the staff make for excellent service whenever I attend.”

Martin – May 2012 (by email, copy availble at the surgery)

“I am happy to unreservedly recommend The Natural Smile.  Nicola and her team have always provided me with an excellent service both at this practice and her previous practice.  A pleasure to be in such capable hands.”

Heather – May 2012 (by letter, available in surgery)

If you are apprehensive about visiting a dentist – maybe dreading the thought of any treatment – lose no more time – I have the answer for you.

My Husband and I can thoroughly recommend The Natural Smile Dental Practice, where we have been looked after for several years by kindly helpful people who not only gave me back my smile but made each visit ‘almost a pleasure’.

so contact them now, relax and ‘enjoy’ your dental treatment.

Anne ‎ – Jan 2012  ♦ ♦ ♦ ♦ ♦ (From Google)

Very highly recommended. I have been looking for a friendly professional dentist for many years. I found The Natural Smile on the internet and my search is now over. The dentists I went to previously always seemed to be changing with no continuity of treatment. Hygiene treatment became very painful due to the deterioration of my gums and as a result of my experiences over the years I developed a great fear of dentists. By the time I walked into The Natural Smile, full of trepidation, my teeth and gums were a mess. Much work was needed but Nicola rebuilt my teeth and brought them back from the very brink with amazing results. I received friendly gentle care from the hygienist, Michelle, and my gums greatly improved as treatment progressed. After a life long fear of dentists I can now say I’m no longer panicked at the thought of going for treatment which really is quite something. All staff work as a team in a professional, relaxed and friendly way and from the moment I walk through the door for my next appointment I’m put at ease and know I’m in good hands. Very many thanks to the whole team for fantastic dentistry and managing to make me feel relaxed. I feel much more confident now with my new mouth and restored ‘natural smile.’

Lizzie ‎ Sep 22, 2011 ♦ ♦ ♦ ♦ ♦ (From Google)

Best dentist! ‘relaxed’ and ‘painless’ aren’t words usually associated with a dentist, however they do apply to the Natural Smile Practice. The staff are all very polite and considerate making the whole process quick and relaxed. Nicola is professional calm and patient and talks you through the entire process and why you need the specific treatment which you have been suggested, which helped me a great deal to relax. i have to return to the practise to see Nicola for another procedure and am not nervous about it at all as it was painless and comfortable being treated by her the last time. i am happy and confident to return. A massive thank you to the entire Natural Smile Practice team.

Tim M Oct 25, 2010 ♦ ♦ ♦ ♦ ♦ (From Google)

Highly recommended I too had avoided going to the dentist for far too long, due to a general anxiety and also being unhappy with the approach and attitude of my previous dentist. I typed ‘nice dentist’ into Google and found this practice!

I must say that they are really great. The atmosphere in the clinic is relaxed, friendly, welcoming and very professional. I have been very impressed with every aspect of the treatment – dentist Nicola, hygienist Michelle and their support team. It is a relief to have found a dentist I am happy to return to and I highly recommend them.

The best dentist The Natural Smilre Dentistry on Hotwells Road Bristol is the best dentist I have ever been to. The staff are very friendly and highly professional. My dentist, Nicola, is amazing she has rebuilt my teeth over the past year correcting the mess made of them by another local dentist. She crafted each tooth as though it were a piece of sculpture – I cannot praise her skills enough. It is a pleasure going to The Natural Smile Dentistry – completely painless in all senses of the phrase. If you want the best possible treatment for your teeth then look no further.

William May 29, 2010 ♦ ♦ ♦ ♦ ♦ (From Google)

First Class Dentistry After years of going to second (or third) rate dentists and paying for poor treatment I now find that the whole experience can be really different. Now that I’ve found The Natural Smile Practice I actually look forward to going to the dentist. Everybody there is lovely and friendly and the work done in my mouth is first class. I’m confident that I’m in good hands.

RobertApr 14, 2010 ♦ ♦ ♦ ♦ ♦ (From Google)

Relaxed friendly highly professional dentist I have struggled all my life with the thought of visiting dentists following a bad accident when I was younger. Nicola is calm, professional and patient. She and her team have transformed my crooked chipped teeth and ill fitting front crown into a a set of pearly whites I’m now proud to smile with. Not only this it is has transformed my relationship with dentistry into one of no fear, and complete comfort with dental hygiene, check-ups and procedures. Look no further for a dentist, highly recommended….A huge thank-you to Nicola and her team.

Liz March 23, 2010 ♦ ♦ ♦ ♦ ♦ (From Google)

Amazing “Rebuilt” Mouth Thank you Nicola for rebuilding my teeth which on arrival at your practice consisted of over 18 amalgam fillings and a serious tooth grinding problem exacerbated by some very poor dentistry. I have been brought back from the brink of shabby teeth and shoddy dentistry by the most amazing dental team. Over a year all my fillings were replaced and my teeth reshaped to fix my grinding problem. Everyone comments on how fantastic my teeth look now and presume they are natural………….fabulous cosmetic dentistry. The Ozzy dental hygienist (MIchelle) is also excellent and very very thorough. No sense in losing my perfect teeth to gum disease, she has kept a close eye on my gums and helped me manage tooth staining and an ongoing excessive plaque problem. Trudy (dental nurse) is also very professional, friendly and puts you at ease immediately. I no longer have to worry about going to the dentist or paying out at every visit or worrying about miserable staff or having broken teeth and having to wait ages for an appointment. Don’t bother going anywhere else if you want a superb job and really good value for money. Going to the dentist is now something i look forward to.

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